About Us

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Ventis is a Managing General Agent specialising in Commercial and Residential insurance solutions.

Offering an extensive range of coverage and backed by a team of qualified market trading underwriters, we blend our wealth of industry knowledge underpinned by differentiated technology to deliver personalised service to brokers and clients.

Committed to sustainable growth and stakeholder value, we set ourself apart with our exceptional service, seamless technology integration, precise technical underwriting, innovative problem-solving approach, and a genuine commitment to simplifying the insurance process through a human-led, service-centric approach.

Flexible Underwriting.

Broker-Centric Excellence.

Our mission is to be the first choice for our panel of brokers. Our commitment to exceptional service is deeply rooted in our approach, where we excel in mastering the fundamentals while keeping a keen eye on the future.

Our values

Meeting the requirements of our insureds begins with ensuring the success of our broker partners. Swift access to a responsive team member is our goal. We excel at nailing the fundamentals and staying future-focused while remembering who truly matters – our valued customers.

Determined

Determined

We are passionate about making it easy and effortless for brokers and clients to work with us.

Transparent

Transparent

We communicate clearly, assume nothing, and foster understanding.

Empathetic

Empathetic

Empathy and compassion guide our actions, recognising that individuals and their well-being are at our core.

Enthusiastic

Enthusiastic

We unite diverse perspectives, share common goals, celebrate success and create an enjoyable environment.

Accountable

Accountable

We take responsibility and hold ourselves accountable for our actions and outcomes.

Positive

Positive

We’re dedicated to creating a vibrant workplace where every team member brings positive energy to every interaction.

Our people

Our Real Estate underwriting team has extensive experience managing UK property owners' business, a wealth of experience and a proven track record in managing multi-million-pound portfolios, skilfully diversifying risk to deliver exceptional results.

Gareth Roberts
CEO, Founder

Gareth Roberts

Gareth is dedicated to transforming the future of real estate insurance by empowering brokers with precise and speedy service, all while keeping Ventis’ valued customers in mind.

Gareth Roberts

CEO, Founder

With over two decades of experience in the Commercial and Residential Real Estate insurance sector working with some of the leading global insurers, Gareth possesses a profound understanding of what brokers truly desire and what defines exceptional in this field.

Not content with mediocrity, Gareth established Ventis to make every interaction and transaction extraordinary, setting a new standard of service excellence in the industry.

His deep-rooted knowledge and sector expertise serve as the cornerstone for creating Ventis. Fostering a sustainable, long-term business model that prioritises profitability and longevity, Gareth is dedicated to reshaping the future of the real estate insurance industry by empowering brokers with precise and speedy service, all while remembering who truly matters – Ventis’ valued customers.

Connect with Gareth on LinkedIn.

Holly Mist
Senior Development Underwriter

Holly Mist

Specialising in delegated authority trading and binder management, Holly is a trusted and accomplished professional, embodying a “get it right the first time” attitude.

Holly Mist

Senior Development Underwriter

As Senior Development Underwriter, Holly uses extensive trading and technical knowledge to collaborate closely with key partners to devise effective solutions and build a sustainable, profitable portfolio that benefits all stakeholders.

With over fourteen years of experience in real estate insurance, including nine years in the London market, Holly’s career is characterised by an unwavering emphasis on service, astute decision-making and placing the customer at the core of operations. Specialising in delegated authority trading and binder management, with a “get it right the first time” attitude, Holly is a trusted and accomplished professional in real estate insurance.

Connect with Holly on LinkedIn.

Rob Murton
Senior Development Underwriter

Rob Murton

Rob leverages his extensive technical knowledge and trading skills to craft innovative solutions tailored to our clients’ needs.

Rob Murton

Senior Development Underwriter

As a Senior Development Underwriter, Rob partners closely with key clients, acting as their go-to underwriter. He focuses on delivering innovative solutions, cultivating a profitable portfolio, and nurturing sales and relationships.

Rob is an experienced insurance industry professional with a decade of dedicated experience, including nine years of specialised expertise in the dynamic London market and a track record of success at three prominent insurance companies.

Specialising in new business, Rob leverages his extensive technical knowledge and trading skills to craft innovative solutions tailored to our clients’ needs. Committed to exceeding client expectations and cultivating strong relationships and key partnerships, Rob’s approach prioritises customer service in every interaction, firmly believing that our clients’ satisfaction and success are paramount.

Connect with Rob on LinkedIn.

Zoe Hughes
Underwriter

Zoe Hughes

An accomplished insurance professional, Zoe brings a wealth of experience to her role as an underwriter for new business, where she also manages a dedicated panel of brokers, overseeing renewals, mid-term adjustments, account reviews, and large cases.

Zoe Hughes

Underwriter

An accomplished insurance professional, Zoe brings a wealth of experience to her role as an Underwriter for new business. In her previous position as a Renewals Underwriter, Zoe expertly managed a dedicated panel of brokers, overseeing renewals, mid-term adjustments, account reviews, and large cases. Adept at cultivating strong relationships, Zoe actively engaged in broker meetings and maintained regular communication to ensure client satisfaction.

In pursuit of professional development, Zoe achieved a Level 3 Insurance Practitioner qualification through an apprenticeship. Additionally, she obtained her Cert CII in June 2022. Known for her exceptional organisational skills and proactive approach, Zoe is well-equipped to continue excelling in writing business, collaborating with brokers, and contributing to successful meeting outcomes.

Connect with Zoe on LinkedIn.

Joshua Weller
Assistant Underwriter

Joshua Weller

Joshua is an Assistant Underwriter with a Cert CII qualification, specialising in underwriting and excellent customer service. He is adept at providing comprehensive support to the underwriting team at Ventis, ensuring seamless operations and effective communication with brokers. His commitment to excellence consistently enhances service delivery and strengthens partnerships.

Joshua Weller

Assistant Underwriter

Joshua is an Assistant Underwriter with a Cert CII qualification, specialising in underwriting and excellent customer service. He is adept at providing comprehensive support to the underwriting team at Ventis, ensuring seamless operations and effective communication with brokers. His commitment to excellence consistently enhances service delivery and strengthens partnerships.

In his previous role at AIG, Joshua managed substantial US Property and US Healthcare portfolios, successfully balancing new business and renewals while cultivating partnerships with leading London brokers. He independently managed the US Healthcare team during a staffing transition, which reflected the trust his supervisors placed in him.

With a solid foundation in underwriting principles and a proactive mindset, Joshua is well-equipped to contribute to a high-performing underwriting team.

Joshua’s travels across Australia and Latin America, blending work and volunteering, honed his cross-cultural expertise and adaptability—skills he considers invaluable for his professional journey.

Our partners

We forge strategic alliances with market leading service providers that align with our values and complement our offerings. Collaborating with partners allows us to craft unique solutions, benefiting both brokers and clients, while strengthening our capabilities and value proposition.

McLarens is a global claims service provider that helps clients achieve timely and equitable claims resolution, and has been offering the highest quality customer service in the industry for over 90 years.

Ventis partners with McLarens, our chosen loss adjuster, to ensure seamless claims management and uphold our commitment to delivering exceptional service and support to our clients.

Cardinus Risk Management is a leading health, safety and risk management specialist offering online and on-site solutions for all areas of business, supporting us with customised risk assessments.

Ventis has joined forces with Cardinus to ensure our clients receive tailored risk assessments that prioritise their unique needs, promoting a safer and more secure environment for their business operations.

Ventis partners with ARAG Legal Services UK to provide Legal Expenses Insurance as an optional add-on to our existing offering.

This alliance strengthens our portfolio, providing clients with comprehensive solutions and empowering individuals to assert their legal rights confidently, backed by market-leading coverage, support, and peace of mind.

From our community

Working with Ventis has really helped accelerate our growth. They work with us to develop creative solutions for our clients and brokers; this is underpinned by the service they provide, which means they stand out from their competitors.

James Watkin

CEO, MGA - The Broker Investment Group

We have found Ventis to be a flexible partner, bringing a breath of fresh air to the way business is conducted. They have good response times and are willing to support and meet our specific needs where possible.

Ross Fentiman

Senior Vice President, Lockton UK

Working with the Ventis team has allowed us to compete on a range of property risks, offering our clients comprehensive, competitive cover. The team are commercial in their underwriting approach, ensuring they consider each risk on its own merit and are prepared to work with us, especially when competing on new business, to ensure a good outcome overall.

Himesh Patel

Director, Mantra Insurance

I have found Gareth, Rob, and Zoe at Ventis great at every aspect of their offering. Their approach to underwriting and their customer service makes them very easy to deal with, which is what you need as a broker. They respond quickly to queries and work together with us to resolve any issues. We are confident in Ventis’s ability to continue delivering both value for money and service and we look forward to working with them for many years to come.

Marcia Berry

Cert CII, Director, Albanwise Insurance Services

Working with Ventis has been incredibly refreshing, thanks to their proactive attitude, flexibility, and willingness to do business. It's great to partner with a stakeholder who closely shares your trading values and is committed to working only with those whose values align.

Ross Catchpole

Associate Director, Chambers & Newman

Working with Ventis has really helped accelerate our growth. They work with us to develop creative solutions for our clients and brokers; this is underpinned by the service they provide, which means they stand out from their competitors.

James Watkin

CEO, MGA - The Broker Investment Group

We have found Ventis to be a flexible partner, bringing a breath of fresh air to the way business is conducted. They have good response times and are willing to support and meet our specific needs where possible.

Ross Fentiman

Senior Vice President, Lockton UK

Working with the Ventis team has allowed us to compete on a range of property risks, offering our clients comprehensive, competitive cover. The team are commercial in their underwriting approach, ensuring they consider each risk on its own merit and are prepared to work with us, especially when competing on new business, to ensure a good outcome overall.

Himesh Patel

Director, Mantra Insurance

I have found Gareth, Rob, and Zoe at Ventis great at every aspect of their offering. Their approach to underwriting and their customer service makes them very easy to deal with, which is what you need as a broker. They respond quickly to queries and work together with us to resolve any issues. We are confident in Ventis’s ability to continue delivering both value for money and service and we look forward to working with them for many years to come.

Marcia Berry

Cert CII, Director, Albanwise Insurance Services

Working with Ventis has been incredibly refreshing, thanks to their proactive attitude, flexibility, and willingness to do business. It's great to partner with a stakeholder who closely shares your trading values and is committed to working only with those whose values align.

Ross Catchpole

Associate Director, Chambers & Newman